Cancellation & Reschedule Policy
We understand that schedules can change on short notice as do our customers’ needs. We try to be as flexible as possible, but this can cause our technicians to lose valuable jobs. Fees apply to in-home services only.
Cancellation Policy
Cancellation Type
Non-Member Fee
Member Fee
After technician is assigned
$25
None
Within 24 hours of appointment
$50
None
Within 3 hours of appointment
Full Service Cost
$25
No show upon technician’s arrival
Full Service Cost
Full Service Cost
Reschedule Policy
- You may reschedule a confirmed appointment up to 3 hours prior to the appointment time at no charge.
- A $25 service fee will be applied to appointments rescheduled within 3 hours of the appointment time.
